DHL study reveals winning logistics strategies for the last mile 

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Rise in urban consumers in developed and emerging markets is challenging retailers and logistics partners to deliver even more speed and convenience  

ŸCompanies that can improve performance in the areas of flexible transport networks, automation and data will be better positioned to compete

Bonn/Germany, December 3, 2018: Increasing urbanization is making the last mile of delivery more complex and critical for the success of e-commerce companies, according to new research by DHL, the world’s leading logistics company, and market research company Euromonitor. With over 600 million more people forecast to live in urban environments by 2030 and new technologies creating opportunities for both service enhancement and disruption, online retailers and their logistics partners are being challenged to embrace bold new approaches in order to survive and compete.In the white paper, Shortening the Last Mile: Winning Logistics Strategies in the Race to the Urban Consumer, DHL and Euromonitor have identified the four main trends that are shaping urban last mile transportation – localized delivery, flexi-delivery networks, seasonal logistics and evolving technologies – and ways in which companies can adapt their supply chains to the changing market environment and achieve competitive advantage.

The last mile is increasingly becoming thekey battleground in the e-commerce supply chain, and companies will have to develop targeted strategies in this area to compete effectively,” said Katja Busch, Chief Commercial Officer, DHL. “It’s not just about transportation, but about companies’ overall approach to managing inventory – getting the right items to the right place at the right time. DHL is developing focused solutions to help e-commerce companies reach their end customers quickly and efficiently, from using machine learning to better route shipments within cities to adding more automation to our delivery networks.”

The white paper found that the major urban trends all create various challenges in terms of cost, service impact and organizational strain. For example, the growth of seasonal logistics as a result of increasingly popular holidays and promotional days such as Asia’s Singles’ Day or national Cyber Days, places significant pressure on logistics companies to build up additional capacity and hire resources to cope with short-term volume surges, which can in turn be difficult to predict. Urban customers’ demands for speed and convenience are forcing retailers to overhaul their warehousing networks, replacing centralized networks with local fulfilment and distribution infrastructure, which can require more accurate balancing of inventory. Evolvingtechnologies are creating opportunities for new disruptive challengers to enter the market, while also requiring incumbents to invest prudently and incorporate new skills into their workforce. To overcome these challenges, DHL and Euromonitor have jointly identified the F.A.D. (Flexible transport networks, Automation and Data) model as a framework that will help retailers and logistics operators to ensure their competitiveness over the last mile. By improving their performance in increasing automation, managing data and building flexibility into their networks, e-commerce companies in all markets will be able to better manage inventory and increase the efficiency of their last-mile delivery networks.

“The future evolution of this fast-moving, highly competitive e-commerce market is still incredibly difficult to predict, so companies need to remain nimble and efficient while ensuring they are meeting customer demands,” said Lee Spratt, CEO, DHL eCommerce Americas. “The last mile requires considerable attention because, however the market evolves, it will continue to be one of the main touchpoints in the customer experience. Those companies that can build effective partnerships to make their urban delivery networks more elastic, invest in the most effective technologies to boost productivity, take advantage of data to build better customer experiences and, most importantly, manage their inventory as efficiently as possible will emerge as winners in the dynamic e-commerce marketplace of tomorrow.”

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You can find the study for download as well as further information on

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ŸRise in urban consumers in developed and emerging markets is challenging retailers and logistics partners to deliver even more speed and convenience  

ŸCompanies that can improve performance in the areas of flexible transport networks, automation and data will be better positioned to compete

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DHL– Thelogistics company for the world

DHLis the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 360,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 60 billion euros in 2017.


Carmen Trochsler to join SwissCham as Board Member as of 1.1.2019

Bio Carmen Trochsler

 Carmen Trochsler is a Swiss Lawyer and Business Consultant. Born and educated in Switzerland, she spent a decade working in the Swiss Legal System prior to moving to Australia. Her last position was within the Swiss Federal Department of Justice and Police, delivering legal services and advice to the Head of Department and managing federal legislation projects, successfully liaising with staff across all departments, international agencies and stakeholders.

 Carmen is currently managing Rural Surgical Servicesa unique service in South Australia designed to provide continual surgical cover to country residents. In this role she is overseeing specialist services across major hospitals in country South Australia and has been responsible for service growth, efficiency improvements and development of effective working relationships across the state.

 Recognised during her recent MBA studies with the Hender Consulting price for outstanding achievements in managing contemporary organisations, Carmen is known for her open and pro-active approach and her passion to improve organisational performance in a sustainable manner and with a holistic view.

 Carmen is one of four elected Australian members of the Council of the Swiss Abroad, a role that contributed to grow her network across industry, research and politics. She was instrumental for the planning and implementation of new communication channels to increase visibility and dialogue within the community.

 Carmen is admitted to the Swiss Bar, holds a Master in Law from the University of St Gallen and a Master in Business Administration from the University of Adelaide.


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ATO gains access to Swiss bank accounts, wealthy individuals on notice


ATO gains access to Swiss bank accounts, wealthy individuals on notice

Australians holding Swiss bank accounts are being monitored by the Tax Office for the first time, with transactions by certain high-wealth individuals a special focus, the ABC has been told.

Deputy tax commissioner Jeremy Hirschhorn said the ATO now has access to Swiss bank accounts, which will be tracked to ensure Australians pay their fair share of tax.

"If we go to the almost cliched Swiss bank account, we just received our first list of all Australians who hold Swiss bank accounts," Mr Hirschhorn told the …. read more click link below

Switzerland bows to OECD on bearer shares

Thursday, 22 November, 2018

The Swiss government has begun the legislative process of abolishing bearer shares, in accordance with the demands of the OECD Global Tax Transparency Forum.

The Forum's July 2016 peer review report on Switzerland assessed the jurisdiction as 'largely compliant', but also included several recommendations for reform of Switzerland's bank secrecy law, the transparency of Swiss legal entities, and its exchange of information with other countries. The recommendations were accompanied by strong hints that, if they were not adopted in full, the country would fail its follow-up review at the end of 2018. As well as reputational damage, this would risk the country being blacklisted as a non-cooperative jurisdiction – in particular, by the European Union, which is scheduled to produce the second edition of its blacklist next month, along with sanctions for non-compliant countries.

In January this year, the Swiss Federal Council duly published a draft bill to implement the Forum recommendations. Among other things, the bill proposed the compulsory registration of bearer shares, as well as sanctions against shareholders who do not report beneficial owners, and against companies that fail to keep a register of shareholders and beneficial owners. There are already restrictions in Switzerland on the use of bearer shares, but the OECD peer review considered them inadequate.

Despite strong criticism from the country's financial sector, the bill is now being introduced to parliament. It requires bearer shares to be converted into registered shares or restructured as intermediated securities. Companies will also be required to keep a register of shareholders and beneficial owners, and they and their shareholders will face penalties for failing to report beneficial owners. The registers will be open to inspection by the law enforcement agencies and by financial intermediaries for due-diligence purposes. Unlisted companies will no longer be allowed to issue bearer shares, and holders of bearer shares that did not report them to the issuing company for conversion within 18 months will be expropriated. Bearer shares will only be permitted if the company has equity securities listed on a stock exchange or if the bearer shares are structured as intermediated securities.

The effective abolition of bearer shares, and the expropriation of non-compliant shareholders, have however met stiff opposition. Though the cantons were generally in favour of it, many of the remaining consultation participants expressed negative views, the Federal Council admitted. Swiss law firm CMS von Erlach Poncet says the measures are opposed by three out of Switzerland's four most powerful political parties, not least because they go beyond what the FATF or the Global Forum demanded. Moreover, it would entail severe consequences for 60,000 Swiss companies and many more shareholders and creditors, said the company.

However, the government insists that the measure is 'indispensable' if Switzerland is to escape a bad OECD review next month, followed by blacklisting.

The bill also contains measures on the confidentiality of administrative assistance requests and 'clarification' of the handling of stolen data – a long-running and highly contentious issue for the Swiss.


·         Swiss Federal Council

·         STEP International News 11 June 2018: Swiss bearer shares not yet doomed as money laundering reforms meet stiff opposition

·         STEP International News 22 January 2018: Switzerland prepares to comply with OECD transparency demands

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